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Some things you shloud know...
Returns and Exchanges
To exchange a garment, the product must have been purchased at amapola-store.com, be unused, without dirt or washing, and all labels still attached. In no case will returns or exchanges be accepted if the product has been altered. For hygiene and safety, changes of panties and body suits are not accepted. No exceptions.
The return must be made within less than 5 calendar days after receiving the product.The user will assume the shipping values related to the change.
Any product purchased at a discount is considered a final sale and cannot be exchanged. Any merchandise returned to Amapola after the allowed time outlined in these terms will be returned to the customer and an additional shipping fee will be charged.
To start the returns process, please contact our customer service team by sending an email: infoamapolastore@gmail.com including your full contact details, your order number, and the reason for the return. Exchange items will be shipped after the returned item is received and approved for exchange. Changes will be processed within 5 business days of receipt. Changes will be subject to product availability. If the item requested for an exchange has been discontinued and we are unable to fulfil your request, we will notify you via email. If an item you requested for an exchange is delayed, we will notify you by email. We reserve the right to refuse service to anyone who, in our opinion, makes excessive returns or exchanges. In the event of a return of order outside of Australian territory, the customer must return the product assuming the customs, taxes, and shipping costs. If you have any questions, feel free to contact us at infoamapolastore@gmail.com
Shipping Policy
The value of the shipment is not included in the price of the products, it will be quoted according to the destination.
Shipments are made through reliable courier companies.
Under normal conditions, the estimated delivery time in Australia is 6 to 8 business days from the day after the purchase. However, this range may vary due to inconveniences that are due to the transporter or the distance to the destination site, or conditions of national order.
Care Instructions
When you make a purchase in Amapola virtual store, you accept that our garments are delicate, and that they require special care. It is essential to keep them in good condition, for this we recommend:
- Hand wash with gentle movements, preferably with liquid soap.
- Dry in the shade.
- Do not use whitener.
- Do not twist.
- Avoid using a washing machine, dryer and/or brushes.
- When storing in the closet put one bra behind the other, avoid folding the cups over each other
Amapola Women's Store
876 Collins Street, Docklands Victoria 3008, Australia
Store Hours:
Mon | Closed | |
Tue | 12:00 pm – 07:00 pm | |
Wed | 12:00 pm – 07:00 pm | |
Thu | 12:00 pm – 07:00 pm | |
Fri | 12:00 pm – 07:00 pm | |
Sat | 10:00 am – 06:00 pm | |
Sun | Closed |
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